Welcome to our Order Support page for Urban Tactical Firearms gun shop! We understand that sometimes things don't go as planned, and you may need assistance with an order. That's why we're here to help.
Order Status:
To check the status of your order, please visit our website and log in to your account. You'll be able to see the status of your order, including whether it has been shipped, and track your package with the provided tracking number.
Order Changes:
If you need to make changes to your order, such as changing the shipping address or canceling an item, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that if your order has already been shipped, we may not be able to make changes.
Order Cancellations:
If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we'll be happy to cancel it and issue a refund. However, if your order has already been shipped, we may not be able to cancel it, but we'll work with you to find a solution.
Order Issues:
We want you to be completely satisfied with your purchase from our gun shop. If for any reason you're not satisfied, please contact us within 14 days of receiving your order and we'll try our best to accommodate you.
If you receive a damaged or defective item, please contact us as soon as possible so we can work with you to resolve the issue.
Contact Us:
If you need assistance with your order or have any questions, please don't hesitate to contact us. Our friendly and knowledgeable customer service team is available to help you with any issue you may have.