At Urban Tactical Firearms of NJ, we value our customers' time and commitment. We understand that life can sometimes disrupt your plans, and that's why we have a customer-friendly cancellation policy for our firearm courses. Here's what you need to know:
Cancellation Policy:
Your reservation of a spot in our courses represents an agreement, and we understand that sometimes plans can change. Therefore, we have established the following cancellation and refund policy to balance flexibility for you and fairness for us:
**Full Refund:**
If you notify us of your cancellation more than 14 days prior to your scheduled firearms course at Urban Tactical Firearms of NJ, you'll receive a full refund of the course fee.
**Credit towards Future Course:** Unexpected changes in your schedule? If you cancel between 7 and 14 days before the start of your firearms training course, while we won't be able to refund the fee, we'll provide a credit equal to your initial payment. This credit can be applied to any future firearms courses at our New Jersey location within a year of your original booking.
**No Refunds or Credits:** Please note that any cancellations made less than 7 days before the course start date, no-shows, or incomplete course participation, will not be eligible for refunds or credit. This helps us manage our course schedules and ensures fairness to all our NJ firearms training participants.
In Case of Cancellation by Urban Tactical Firearms of NJ:
On rare occasions, we may have to cancel a course due to unforeseen circumstances, such as extreme weather or instructor unavailability. In such cases, we will notify you at the earliest and offer the choice of a full refund or the option to reschedule to another course of equal value.
To cancel or reschedule your course, please reach out to our customer service team. At Urban Tactical Firearms of NJ, we strive to provide a seamless experience while respecting our cancellation policy. We thank you for your understanding and cooperation.
Remember, our cancellation policy may be subject to changes. We recommend reviewing our cancellation policy when booking a course to stay updated. Thank you for choosing Urban Tactical Firearms of NJ for your firearms training needs.